I have today, taken delivery of my new purple Uniscan Triumph Walker and I am very please with it. I was even more pleased with my old one, which I had for at least eighteen years !!!!!! It was getting wobbly so I felt the time was right for a change. I have rung several times over the years and always found the ladies on the end of the phone very pleasant to deal with, so had no hesitation with buying a replacement of you. Thank you very much for your good product and service over the years.

S Edwards

10.06.21

Dear Mrs Butler,

I have Rheumatoid Arthritis and in the last few months my mobility diminished rapidly and I lost confidence in my ability to stand and was very afraid of falling.

After a recent spell in hospital the physiotherapist very kindly loaned me a walking frame, which I found helpful but the constant lifting and placing of the frame began to take its toll on my rather weak arms and hands.

It was very fortunate that in this small estate of retirement bungalows where we live there were two neighbours to be seen dashing around so to speak! My enquiries led me to borrow one for an hour or so although it was a man's size I found I was coping very well.

You can perhaps imagine my delight when we discovered that a child's size was available and since it's arrival I too have been dashing around so to speak! My confidence has returned and some mobility but the bonus for me has to be the independence, being able to get out of bed and go through the night.

I've been out street shopping, enjoyed being able to sit and rest and love both the basket and shopping bag.

My sincere thanks to you all.

Peggy Hillman
Soham, Cambs

Dear Sir,

I would like to congratulate you on you excellent customer service.

Yesterday morning a set of wheels on my mother-in-law's Uniscan came off. She is 90 years old and relies very much on her walker to get around. The parts required to re-secure the wheels were a couple of domed retainers.

I phoned your reception number and was very impressed with the prompt attention that I received. The lady I spoke to was extremely helpful and identified my needs straight away. Having made the call, I expected that the parts would take a few days to arrive and that my mother-in-law would be virtually immobile whilst waiting for the parts to arrive.

Not so! the parts arrived this morning and I was able to fit them immediately. This whole event took only 24 hours from breakage to repair and I would like to extend my thanks to the Ladies on reception for an excellent job done.

My mother-in-law had cancelled her weekly lunch club at the local school but was able to go today due to your staff efficiency.

Please pass this letter on to them with my thanks.

Yours sincerely,




Mr A Ramsell
Whitchurch, Hants

Good Morning,
Just a quick e-mail to thank you for your superb service with regards to my recent order for a Cadet walker for my Mother.

I really feel you moved heaven and earth to get my order fulfilled so quickly and congratulate you on all aspects of the transaction.

It was a pleasure to deal with such a caring, professional and efficient company and I cannot recommend your company highly enough.

Once again - THANK YOU!

Mrs M Deeley
By e-mail

Dear Maria,

I must write to let you and your colleagues know just how pleased I am with my walker. I have been using it for about four weeks now and it is perfect. Just the right size and I love the colour.

I have noticed several walkers when I have been out and about and they all seem to be too large for the users.

My family have often pointed out the walkers but I always reply "Yes, but mine's the best, it's a Uniscan".

So there you are - another very satisfied customer with a rollator MADE IN ENGLAND!

Please let the staff in the workshop etc., know how I appreciate all their hard work. Fantastic job they have all done something I know will last many years.

Many thanks again,

Mary Gosling
London

Dear Mr Morris,
I feel I must write and thank you for your kindness and consideration regarding the problem I had with the walker.
May you and your company go from strength to strength.
Yours sincerely,

Mrs R Hedges
Essex