I have recently obtained the custom made, Glider Plus model and I am very impressed with it.

I have a mild form of Ceribal Palsy and my employer obtained a Uniscan Glider Plus Adjustable for me 2 years ago. It gave me a new lease of life!

I wanted another walker for my personal use, so I contacted a local mobility specialist. They said they did not stock Uniscans but had another make £50 cheaper and 'just as good' and said 'you are only paying for the Uniscan name. After about a month of use I was able to compare my Uniscan at work with the cheaper model at home. Quite simply the Uniscan was the best!

The cheap model rolled fairly easy but the 4 wheels were too big, making it difficult to move in tight spaces. The braking system hardly worked at all, the seat would not store properly when walking and the backrest only consisted of a single bar.

I decided to contact Uniscan and I now have a new Uniscan walker at home. The one touch braking system works very well and the tray, which also neatly folds away means I can safely carry hot cups and plates around my home.

To summarise I would describe my new Uniscan walker as 'superb' and worth every penny!!

Thank you for your consideration,

Mr D Thom
Edinburgh, Scotland
(by e-mail)

Hello Maria, can I firstly say what a wonderful service you provide, my mothers walker arrived last Wednesday ready for our trip through the channel tunnel.

You might be pleased to know that the walker was used in 4 countries (England, France, Belgium and Holland) in one day and travelled 500 miles not including the walking at each stop!

Mum is so pleased with it as is gives her more mobility and freedom (which is important at 82), in fact it was a problem keeping an eye on her in the shops in Sluis (Holland).

Thanks again for a wonderful service.
Regards,

Mr R Mansfield
by e-mail

Dear Maria,

That is extremely kind of you and much appreciated. It is not often these days that one receives such brilliant customer service. Please convey my thanks to everyone in your team.

With many thanks for your help with this matter.

Regards,

Akram
by e-mail

Dear Sir,
Thank you for the Glider Plus Adjustable which arrived here on the 3rd of June and was brought inside the house for me - very good service.

I had one before which was given to me by a friend whose friend used it till she passed away when she was a few days off 100 years.

I found it really great as I couldn't get about without it. This new one will be much better.

Thanks again for the good service

Mrs D Tweedie
Dumfries, Scotland

Dear Geoff,
Please find enclosed payment re: the repair to my Mother's Glider Plus Adjustable.

As always - many thanks for coming up trumps again! You do seem to have the 'answer to everything' and Customer Service second to none. So of course it is no surprise that Uniscan won the 2009 Essex Countywide Excellent Customer Service business award.

All good wishes,


Ms H Nichols
Surrey

Dear Uniscan,
We just want to 'Thank you' for the prompt way that you dealt with and delivered our request for one of your rollators, to say that we are delighted with it would be an under statement.
We had been issued with one of your products by our local social services and it was a great success. So much so that we were prompted to buy another so that my wife and I could roll about at the same time.
Thank you all, for we are delighted with our rollators just as we were with the prompt way in which you delivered both the brochures and the new walking frame.
We wish you continued success with your superb product.
Yours sincerely,

Mr T Clifton
Cumnor, Oxon