Letters and Testimonials
 
 
 
These are a random selection of the many hundreds of letters & emails we have received from satisfied customers.
All of these are available for scrutiny at Uniscan's Head Office.
 

Dear Sirs,
Thank you for your letter and information leaflets regarding my Uniscan walker.

I use my walker all the time and I'm now in my 91st year. I had a mild stroke 5 years ago which cost me my balance but I can shop alone.

I couldn't possibly do without my Uniscan, I feel as safe as houses when I use it and it gives me perfect balance - I couldn't manage with just a stick.

Thank you again.

Yours sincerely,

Mrs Holloway
Hampshire


Dear Sirs,
I do not know how to thank you adequetly for repairing and refurbishing my walker. I was delighted to welcome it home after a long week away! I missed it so much as I was very limited in my outdoor activities without it.
I cannot speak too highly of the courtesy and kindness to those whom I spoke on the telephone. Nothing was too much trouble for them. I thank you for all you have done for me - first of all for inventing the walker and secondly for repairing and refurbishing it to such a high standard of workmanship. It looks almost new again!
I shall take every opportunity to sing your praises for the high standard of workmanship and excellent customer service. It is quite a while since I had such a pleasing experience with a business. Thank you again.
Sincerely,

Mrs J Nye
Reading, Berkshire


Just a note to say that my Triumph walker continues to be more than satisfactory. This year I've carried it down an escalator (lifts not working!), taken it on several bus trips, both at home and in North Wales and also on several trains - on all occasions with no trouble at all.

Needless to say I rarely let anyone touch it eg. railway staff take my luggage on and off the trains but I take care of my Triumph!

Totally satisfied with it in every way. The shopping caddy by the way has proved every bit waterproof in steady rain.

I have twice been stopped recently and asked about the walker and extolled the walkers virtues each time.

My thanks again.

Mrs R Jacobson


Delighted with the excellent service and quick delivery of my Uniscan Rollator. The box package was so very easy to unpack , which I managed to undo by myself. I salute the designers and production team of both the packaging and the original Uniscan Rollator for clever innovation.
I have been a user of the walker for 8 years and find that it has opened up my life considerably. I can go anywhere now, even abroad. I also do my own weekly shopping. It has given me such independence.
With grateful thanks



Mrs U Crawford
(by e-mail)


Dear Sirs,
Thank you for your letter and enclosures received recently. I cannot praise my Uniscan too highly. It is my life-line and is in constant use indoors and out of doors. I cannot fault it. Thank you again.
Yours sincerely,

Mrs B Rich
Emsworth, Hants


Dear Mr Morris
We were so pleased to see you at the Independent Living Exhibition and that my Husband was able to purchase a suitable mobility aid.
It may be helpful for you to know why I am so enthusiastic about my Uniscan walker.
In 1949 I contracted Polio and was helpless for several weeks and then confined to a wheelchair for several months. I finally recovered and was able to work and lead a normal life.
By 1984 I began to need the assistance of sticks to walk for any length of time.
In 1997 I was in the USA and saw a walker. When I came home I visited a mobility shop to see if I could obtain one. By chance a Uniscan model had just arrived and the rest as they say is history.
I have been really pleased to recommend Uniscan to people, I feel so sorry when I see them struggling along with sticks and it is a real pleasure to see fellow Uniscan users walking with ease and confidence.
A year ago I participated in some research at St Thomas's hospital with other sufferers of Post Polio Syndrome. They were all much younger than me but had to walk very slowly using sticks. It made me appreciate my Uniscan which let me carry my lecture notes in my shopping bag, carry my meals to the table in the cafeteria and meant I could find my way to and from the hotel room without assistance.
The medical staff at St Thomas's were very impressed, especially with the built in safety of the pressure brakes.
Thank you for inventing such a wonderful machine.

Mrs Betty Price
London


 
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