Been using the Triumph for a month now. Just what the doctor ordered! Aged 80 and with an 8 year old stroke I had reached the stage when I could hardly manage with my two sticks. This three-wheeler has improved my mobility beyond all expectations.
Dr D W Breese
I just wanted to give you a bit of feedback.
Yesterday we went to the garden centre which Mum had not been to for ages because of not being able to walk very far. I can honestly say it was quite emotional for me because to watch her walk with the Triumph on her own, independent (apart from me helping her negotiate corners and up and down raised bits) was so good.
What was great was the fact that when she got tired we could put the brakes on and she could have a sit down. So much better than when she was walking with a stick and hanging on to my arm and we would be desperately trying to find a seat for her - 9 times out of 10 there never was one so outings were very restrictive.
It was money well spent and I want to say a big thank you for designing such a lightweight and simple device but which has the effect of being such a huge help. Mum used to be such an active person and it's heartbreaking to see her like this, so anything which gives her a boost is most welcome. The orthopeadic consultant we saw recently said if Mum gives up and goes into a wheel chair that will be it and so it's very important to keep active. We are also making visits to a lovely osteopath who is in agreement that Mum should remain active as long as possible so this walker will enable that.
At last I have the most suitable walker for me. I have walked along the corridors with it and it is so solid and strong. I can rely on it to help me walk.
Thank you so much for a lovely safe walker. I'm so pleased to own it. I dont even have to worry about the brakes as they work when I need them.
Thank you once again.
Mrs B E Smith
Dear Mr Morris,
I feel I must write and thank you for your kindness and consideration regarding the problem I had with the walker.
May you and your company go from strength to strength.
Mrs R Hedges
I would like to congratulate you on you excellent customer service.
Yesterday morning a set of wheels on my mother-in-law's Uniscan came off. She is 90 years old and relies very much on her walker to get around. The parts required to re-secure the wheels were a couple of domed retainers.
I phoned your reception number and was very impressed with the prompt attention that I received. The lady I spoke to was extremely helpful and identified my needs straight away. Having made the call, I expected that the parts would take a few days to arrive and that my mother-in-law would be virtually immobile whilst waiting for the parts to arrive.
Not so! the parts arrived this morning and I was able to fit them immediately. This whole event took only 24 hours from breakage to repair and I would like to extend my thanks to the Ladies on reception for an excellent job done.
My mother-in-law had cancelled her weekly lunch club at the local school but was able to go today due to your staff efficiency.
Please pass this letter on to them with my thanks.
Mr A Ramsell
Dear Mr Morris,
I would just like to say Thank you for your kindness. I am very grateful and I know the walker will be of great help.
Once again many thanks, best wishes,