Letters and Testimonials
 
 
 
These are a random selection of the many hundreds of letters & emails we have received from satisfied customers.
All of these are available for scrutiny at Uniscan's Head Office.
 

Dear Mr Tom Morris,
I have been using my Uniscan walker for 3 years and am highly delighted with it. I need it the whole time indoors and out, it is a life saver. Next week I will have reached my 92nd birthday and I am very proud of my Uniscan walker. I hope to live a very long time with my walker. A big thank you for the Uniscan walker and I hope you are receiving many orders for your work.
Your grateful customer,

Dorothy E Pillmoor
Bridlington, East Yorkshire


Dear Sir,
I am writing on behalf of M's Armstrong who has asked me to thank you for her adapted walking frame.

She is using the walker successfully and this will enable her to traverse the long corridors within the sheltered accommodation where she lives.

It brings home clearly the benefits of dealing with a British company when one considers a foreign import would not be adaptable to suit someone of restricted growth.
Best wishes

Mr M Brown
Ipswich, Suffolk


Dear Mr Morris,
This is a belated reply to your own message of June 13th which offered a response to our search for a walking frame that employed sensible engineering. I thought you might like to know what happened.

We eventually bought your Triumph model. As you pointed out, it has no projecting nuts on its wheels, which means that the amount of damage caused to home decoration has already been markedly reduced. The brake cables are nicely tucked in and do not catch on protruding objects. In addition, the tripod design makes it easy to direct the Triumph accurately through gaps, while the double wheel set makes the arrangement surprisingly stable.

We have been further impressed by the real thinking that has gone into the design. The lock-safe unfolding device is excellent, the carry bag is surprisingly capacious, the slip-into-place seat is more accommodating than that on any four wheel model we have encountered. The machine is light weight, while double tube engineering makes it rigid and strong.

As you must know, it is not easy to find products best suited to help with disabilities, because they vary so much with the individual. But, after years of research and use of other products, we think the Triumph offers a major advance in fitness for purpose over any similar device we have seen.

It was also a plus point that you responded so rapidly and in accurate detail to our original enquiry. Your competitors (we wrote to five of them) either offered general messages, to send their catalogue, or did not reply at all. I cannot suggest that your individually tuned response was the final cause of our purchase, but it certainly alerted us to the possibility that your company had the answer to our problem, and gave us a favourable bias in your direction. Many thanks.




Mr R Smith
Berkshire
(by e-mail)


Dear Sirs,
The Uniscan walker is my husbands. He is blind and in poor health. He has been very pleased with the walker. He also has MS and the walker has been a life-line in helping him keep mobile.

Mrs Mason
Romsey, Hants


Thank you so much for all your help with my Christmas present.

I am very impressed by my new walker. It goes through the doors with no problems and I like how easily it turns around and the fact that it locks when I sit down.

Once the weather improves and life gets back to normal I am looking forward to spreading my wings.

Thank you very much once again.

Kind regards,

Mrs MacDonald
Northamptonshire


Dear Mr Morris,
I would like to tell you how pleased I am with my new 'walker'. In helping me to choose a new model you were very patient and instructive. It was a pleasure to meet you and enjoy your wonderful sense of humour.

When I collected my walker last week your son also was most kind and very patient.

You deserve to go from strength to strength.
Yours sincerely,

Mrs K Lumbard
Essex


 
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