Letters and Testimonials
 
 
 
These are a random selection of the many hundreds of letters & emails we have received from satisfied customers.
All of these are available for scrutiny at Uniscan's Head Office.
 

Dear Uniscan,
I just had to write and thank you for my new walker, I know already it is going to liberate my daily mobility problems.
Thank you for all your help and the polite and prompt way you have dealt with my order.
Yours sincerely,

Mrs Phelan
Surrey


Hi,
As the owner of a Uniscan walker for over 10 years I'd just like to say how impressed I was with the service received from your company this week. Unfortunately, one of my brake cables snapped on Monday. My dad rang and spoke to you and a replacement was sent arriving on Tuesday. When my Dad came to fit the cable he realised that he needed an additional component. He called you immediately and the part was sent arriving on Wednesday. I want to say how refreshing it is to deal with a company who have such customer-centred values, especially in this day and age. I already recommend your company to everyone who asks me about my walker (and there have been lots of people over the years) but rest assured, I will be telling everyone about this great service.

Thank you once again and keep up the good work!

Kindest regards,

Tim Cooke
By email


I would like to thank your service staff for being so friendly and helpful. I ordered a replacement brake assembly yesterday morning and it arrived today. Wonderful, speedy, efficient service. Thank-you.


Mr Cooke
by e-mail


Dear Sir,
I write to express admiration of your aptly named 'Triumph'.
In my 89th year and suffering from advanced arthritis, it is giving me a measure of support and mobility I never expected again.
For sheer ingenuity of design and all round construction it provides a truly encouraging aid.
Yours sincerely,

Mr G L Griffiths
Castle Douglas
Scotland


Dear Sirs,
I do not know how to thank you adequetly for repairing and refurbishing my walker. I was delighted to welcome it home after a long week away! I missed it so much as I was very limited in my outdoor activities without it.
I cannot speak too highly of the courtesy and kindness to those whom I spoke on the telephone. Nothing was too much trouble for them. I thank you for all you have done for me - first of all for inventing the walker and secondly for repairing and refurbishing it to such a high standard of workmanship. It looks almost new again!
I shall take every opportunity to sing your praises for the high standard of workmanship and excellent customer service. It is quite a while since I had such a pleasing experience with a business. Thank you again.
Sincerely,

Mrs J Nye
Reading, Berkshire


...just a quick note to tell you how pleased I am with the Grand Glider Uniscan walker I ordered recently.

I experience a condition making me unable to walk unaided or to get out of low chairs.

The walker has allowed me to enjoy a holiday in Scotland where I was able to be much more mobile than usual. I was even able to take a ferry to Mull because I was assured a seat that I would be able to get out of with no problems.

Many thanks for a great product.

C King
by e-mail


 
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