Letters and Testimonials
These are a random selection of the many hundreds of letters & emails we have received from satisfied customers.
All of these are available for scrutiny at Uniscan's Head Office.

Dear Mr Morris,
I am writing to thank you for taking time to see us yesterday when we came in with my mother-in-law. Your explanantion of how the walker works was excellent and the service superb.

I am sure the walker will make her far more mobile and we shall have no hesitation in recommending it to other people.
Yours sincerely,

Mr N Pattinson
Basildon, Essex

Dear Sir,
Thank you for your prompt delivery of my Freeway walker.
I bless the day I saw your advertisement. It has given me back my confidence and a new lease of life.
I am now able to walk safely without fear of falling. Having suffered at least 2 strokes I was very resticted on 2 sticks. I have only had the walker for a week but am so delighted. May many more people find out about UNISCAN.
God Bless You.
Sincerely yours

J W Loaden
Redruth, Cornwall

Dear Engineers,
I would like to say a big thank you for repairing my Triumph walker recently.
Not only did you repair it you also replaced the folding mechanism, the handle grips and a new loop to hold it together when folded. It now moves like a 'Rolls Royce'. This walker is my lifeline as I am a disabled pensioner.
So once again, a big thank you.

Mrs M Woodbine
Luton, Beds

Dear Sirs,
Thank you very much for the very prompt delivery of my Uniscan walker. As you can guess I had a 'test run' as soon as it was unpacked and I am delighted with it.
I am an old man, 89 in a few months, and I was always very active until I broke both hips some time ago. Since then I have had to use a stick at all times both indoors and outside, but now I shall be able to get around much more easily and safely.
Thanking you for your excellent service.
Yours faithfully,

Mr R W Jones
St Austell, Cornwall

Dear Mr Morris,
You have transformed my life completely with the Uniscan Triumph Tri Walker. It is truly the "Rolls Royce" of walkers and many people have admired it. Thank you.
Yours faithfully,

Mrs Ball

Dear Mr Morris,
This is a belated reply to your own message of June 13th which offered a response to our search for a walking frame that employed sensible engineering. I thought you might like to know what happened.

We eventually bought your Triumph model. As you pointed out, it has no projecting nuts on its wheels, which means that the amount of damage caused to home decoration has already been markedly reduced. The brake cables are nicely tucked in and do not catch on protruding objects. In addition, the tripod design makes it easy to direct the Triumph accurately through gaps, while the double wheel set makes the arrangement surprisingly stable.

We have been further impressed by the real thinking that has gone into the design. The lock-safe unfolding device is excellent, the carry bag is surprisingly capacious, the slip-into-place seat is more accommodating than that on any four wheel model we have encountered. The machine is light weight, while double tube engineering makes it rigid and strong.

As you must know, it is not easy to find products best suited to help with disabilities, because they vary so much with the individual. But, after years of research and use of other products, we think the Triumph offers a major advance in fitness for purpose over any similar device we have seen.

It was also a plus point that you responded so rapidly and in accurate detail to our original enquiry. Your competitors (we wrote to five of them) either offered general messages, to send their catalogue, or did not reply at all. I cannot suggest that your individually tuned response was the final cause of our purchase, but it certainly alerted us to the possibility that your company had the answer to our problem, and gave us a favourable bias in your direction. Many thanks.

Mr R Smith
(by e-mail)

View another random selection of letters.
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