Letters and Testimonials
These are a random selection of the many hundreds of letters & emails we have received from satisfied customers.
All of these are available for scrutiny at Uniscan's Head Office.

Hello Geoff Morris,

Thank you for your kind reminder to check the brakes on my walker.

I'm a widow, but am very fortunate in that I have family who regularly upend my walker to check it and do the necessary adjustments. I think they wish my walker could talk - if only to tell just where I disappeared to the last time they wanted a babysitter!

I honestly rate Uniscan walkers the best. I have tried others but they don't compare to Uniscan for sturdiness and ease of obtaining spares.

I would also like to add a sincere complement to Uniscan's telephone staff - always polite, helpful and patient. Thank you ladies.

Mrs J New
by e-mail

Dear Mr Morris,
My walker continues to be my life-saver. I couldn't manage without it and it always arouses much interest. I've lost count of the number of people I have given your name and telephone number - keep up the good work!!

Mrs M Symonds

Dear Sir,
I am writing on behalf of M's Armstrong who has asked me to thank you for her adapted walking frame.

She is using the walker successfully and this will enable her to traverse the long corridors within the sheltered accommodation where she lives.

It brings home clearly the benefits of dealing with a British company when one considers a foreign import would not be adaptable to suit someone of restricted growth.
Best wishes

Mr M Brown
Ipswich, Suffolk

Dear Mr Morris,
Last Thursday I ordered a 'racing green' Uniscan from B-mobile in Cambridge. It was all done over the phone. The young lady in the shop was most helpful. I said that I was going away on the 21st of October and she assured me it would be here in time.

The driver has just delivered it for me. It is lovley...so light and comfortable to wheel and to sit on. I am thrilled to bits with it!

I have had walkers before but I went for the cheap option - now I have gone for the best and my goodness what a difference. The seat, paintwork and bag are all of superior quality.

I will have no hesitation in recommending Uniscan and the service to everyone I meet.

Thank you most sincerely,

PS You could have put some 'go faster' stripes on it!! But then again, I would have tried to run and got out of breath, so perhaps it is as well there are none on it.

Jean Warner
Histon, Cambridge

I just wanted to say thanks for your help with the repairs to my wife's Triumph walker last week.

To find a company where it is possible to speak to real people who actually know and understand not only their product but also the needs of their customers is so rare these days.

My special thanks to Janet & Maria who both took time to listen to me and to ring me back when they promised. They are a credit to the company.

Thanks also to whoever carried out the work for doing it so speedily - we were actually only without the walker for two days in the end as it was collected on Wednesday lunchtime and came back to us at 9 am on Friday.

What a superb service. Many congratulations and long may you continue.

Mr C Haw
by e-mail

Dear Sirs,

Thank you very much for so promptly sending me the fitting for the seat on my Uniscan which I use every day, indoors and out, and which I find invaluable.
Yours sincerely,

Mrs A Martin
Luton, Bedfordshire

View another random selection of letters.
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