Very happy with walker. Getting out and about (weather permitting) and looking forward to enjoying many more outings.
Thank you for complimentary pair of rubber brake ferrules.
Yours sincerely,
Ms I Barnes
Fife, Scotland
Dear Mr Tom Morris,
I wish to express my appreciation for the attention and service I have received from your excellent member of staff when dealing with my phone calls.
The service I received from this lady and her subsequent steps taken to ensure that I got my walker to enable me to be mobile again, deserve recognition and my deepest gratitude. I would also like to congratulate you for employing such a dedicated member of staff.
Your product is very superior to my current walker (not a Uniscan) in every sense. I have looked at quite a few others to replace my old walker which developed defects and literally became unuseable recently.
So, please convey my heartfelt thanks to the lady who helped me so much.
I am sir, very sincerely yours,
Mr Armstrong
Enfield, Middlesex
Dear Mr Morris,
You have transformed my life completely with the Uniscan Triumph Tri Walker. It is truly the "Rolls Royce" of walkers and many people have admired it. Thank you.
Yours faithfully,
Mrs Ball
Stoke-on-Trent
Dear Sir/Madam,
I just want to write and say how pleased we are with the walking frame we bought from you.
I thank you for the lovely surprise you gave me when you rang to say it would be delivered the next day.......it was only 3 weeks from order date.
Was also pleased with the help of the instruction book and how easy it was to alter the handle height, and to close the frame for storage.
I am pleased to say that my husband is finding it very useful and is using it regularly - I thought perhaps he might not.
We really are pleased with it. Thank you for your help when I phoned.
Yours very sincerely,
Mrs Perkins
Saxmundham, Suffolk
Dear Sir,
Thank you for the Glider Plus Adjustable which arrived here on the 3rd of June and was brought inside the house for me - very good service.
I had one before which was given to me by a friend whose friend used it till she passed away when she was a few days off 100 years.
I found it really great as I couldn't get about without it. This new one will be much better.
Thanks again for the good service
Mrs D Tweedie
Dumfries, Scotland
Dear Sir,
My walker I had from your Company is absolutely marvellous. It's been carried about a lot on buses and trains and although I've gained weight it still supports me. It's as strong as it was when I first had it. It's so tough.
Oh yes, it's my best pal and I've had it a few years now and it never lets me down. It's the best walker I have ever had and I do believe it will be around when I'm gone. How about that for good, excellent workmanship. Whoever made him, I bless the chap. I love my little walker.
I can't thank you enough.
Sincerely,
Miss B Hughes
Coventry, West Midlands
Dear Sirs,
I would like to thank you for sending me the parts for the brake on my Cadet walker.
It is very much appreciated. I don't know what I would do without my walker.
Once again, many thanks.
Yours faithfully,
Mr Gogerty
Wolverhampton, West Midlands
Dear Sirs,
Thank you for your letter and information leaflets regarding my Uniscan walker.
I use my walker all the time and I'm now in my 91st year. I had a mild stroke 5 years ago which cost me my balance but I can shop alone.
I couldn't possibly do without my Uniscan, I feel as safe as houses when I use it and it gives me perfect balance - I couldn't manage with just a stick.
Thank you again.
Yours sincerely,
Mrs Holloway
Hampshire
Thank you so much for all your help with my Christmas present.
I am very impressed by my new walker. It goes through the doors with no problems and I like how easily it turns around and the fact that it locks when I sit down.
Once the weather improves and life gets back to normal I am looking forward to spreading my wings.
Thank you very much once again.
Kind regards,
Mrs MacDonald
Northamptonshire
Dear Mr Morris,
Last Thursday I ordered a 'racing green' Uniscan from B-mobile in Cambridge. It was all done over the phone. The young lady in the shop was most helpful. I said that I was going away on the 21st of October and she assured me it would be here in time.
The driver has just delivered it for me. It is lovley...so light and comfortable to wheel and to sit on. I am thrilled to bits with it!
I have had walkers before but I went for the cheap option - now I have gone for the best and my goodness what a difference. The seat, paintwork and bag are all of superior quality.
I will have no hesitation in recommending Uniscan and the service to everyone I meet.
Thank you most sincerely,
PS You could have put some 'go faster' stripes on it!! But then again, I would have tried to run and got out of breath, so perhaps it is as well there are none on it.
Jean Warner
Histon, Cambridge
Dear Mr Morris,
I'm ordering a new Uniscan walker and I want to let you know just what that means!
I first purchased a Uniscan walker for my mother and was so impressed with it. It was wonderful for her.
16 years ago due to increasing arthritis I myself got a Uniscan and have had several over the years. I cannot ever express in words what it has meant to me. As the years have gone on I have been able to get about, put it into my car and in many other cars, have travelled everywhere with my Uniscan. It has helped my quality of life, recreation and been so functional over the years.
As my mobility has decreased, I am unable to go out any longer, but I still have mobility in my home. I can move about, do little jobs and sit whenever I need a rest. A really wonderful little light miracle.
In my lifetime I have seen practically all the modern wonders, but I have no doubt that in help to humanity especially the less able Uniscan deserve the 'peoples medal for services to suffering people' giving them renewal of active life - truly one of the centuries miracles.
Bless you all. There are now all sorts of walkers on the market, but believe me there is only one Uniscan! The original and very best in every way.
I also want to thank you all for your kindness and helpfulness at all times.
I really can't wait for the delivery of my new walker.
Bless and thank you all.
Yours sincerely,
Mrs Kershaw
Chester
Dear Sirs,
I must thank you for the very prompt delivery of my Uniscan walker.
Having used it for my weekly visit to the local supermarket, I have nothing but praise for it.
The fact that it fits easily when folded into the car boot is a Godsend; it means my mobility is increased no end (a very impressive product indeed).
I'd also like to thank the friendly staff when processing the order. Thank you all.
Yours faithfully,
Mrs Winters
Berkshire
Good Morning,
Just a quick e-mail to thank you for your superb service with regards to my recent order for a Cadet walker for my Mother.
I really feel you moved heaven and earth to get my order fulfilled so quickly and congratulate you on all aspects of the transaction.
It was a pleasure to deal with such a caring, professional and efficient company and I cannot recommend your company highly enough.
Once again - THANK YOU!
Mrs M Deeley
By e-mail
Dear Geoff,
Please find enclosed payment re: the repair to my Mother's Glider Plus Adjustable.
As always - many thanks for coming up trumps again! You do seem to have the 'answer to everything' and Customer Service second to none. So of course it is no surprise that Uniscan won the 2009 Essex Countywide Excellent Customer Service business award.
All good wishes,
Ms H Nichols
Surrey
May I thank you very much indeed for the excellent service you have provided.
The replacement parts arrived at 11.45am today. Really excellent service.
Thank you all.
Dr J Bryant
North Yorkshire
Hi!
Just a thank you note for the positive and efficient way Uniscan dealt with the problem on my mothers walker. Thanks to Janet, Geraldine and Maria for their professional but caring approach. I will certainly recommend your products to family friends and pals at work!
Best regards,
Mr T Tattum
by e-mail
I just wanted to say thanks for your help with the repairs to my wife's Triumph walker last week.
To find a company where it is possible to speak to real people who actually know and understand not only their product but also the needs of their customers is so rare these days.
My special thanks to Janet & Maria who both took time to listen to me and to ring me back when they promised. They are a credit to the company.
Thanks also to whoever carried out the work for doing it so speedily - we were actually only without the walker for two days in the end as it was collected on Wednesday lunchtime and came back to us at 9 am on Friday.
What a superb service. Many congratulations and long may you continue.
Mr C Haw
by e-mail
Thank you for your super service last week. The walker is very nice - as expected.
As I told you my walker is my lifeline (I have no balance - MS). It goes with me from bed to bed! This is my third walker - thank you very much for its speedy return.
Gratefully yours,
Ms D Dicks
Northants
Dear Mr Morris,
I would like to tell you how pleased I am with my new 'walker'. In helping me to choose a new model you were very patient and instructive. It was a pleasure to meet you and enjoy your wonderful sense of humour.
When I collected my walker last week your son also was most kind and very patient.
You deserve to go from strength to strength.
Yours sincerely,
Mrs K Lumbard
Essex
Dear Sir,
I would like to thank you for your wonderful service for my Mother last week.
Your walking frame gave Mum confidence to remain independent several years ago.
Last week the walking stick holder broke leaving Mum without the use of her stick when using the walker (she sometimes parks the walker and uses the stick).
I phoned on Saturday and left a message explaining the situation and that Mum was hard of hearing. Someone phoned on Monday morning and spoke so clearly that Mum understood every word.
On Wednesday the part arrived and we fitted it to Mums walker.
The speed of service meant Mum was only without access to her stick for a few days allowing her to maintain her confidence and independence.
Thank you. You made a big difference to Mum.
Yours sincerely,
Bernadette Burgen
Macclesfield, Cheshire
The Chief Designer or to whom it may concern,
I am a disabled car driver and recently noticed one of your Uniscan walkers being used by a friend who allowed me to try it. It was an experience for which I shall be eternally grateful. I had not been able to walk more than 50 yards with a stick for several years.
The following day I purchased the Uniscan folding walker with front bag, seat and shopping bag. This has transformed my life.
I can now go on buses and coaches (I can sit as I wait at a bus stop) and visit exhibitions etc., being able to rest when and where necessary. The future has suddenly brightened.
I had to write to thank you for the new lease of life you have given me.
Yours sincerely,
Mrs J Giles
Derbyshire
Dear Mr Geoff Morris,
Thank you for spending so much time with me during my visit to your factory showroom. It was worth the 160 mile round trip to receive such a professional and friendly welcome. I learnt a lot from your very thorough demonstration and explanation together with your recommendations of what would be best for me.
Please also thank Maria and the rest of your team. It is really great to discover a British manufacturing company with commitment, expertise and pride in what it does, and one which puts the customer first.
I look forward to receiving my Glider Plus Adjustable. It was a pleasure meeting both you and Maria.
Mr G Ferguson
By e-mail
Dear Mr Morris,
I am absolutely thrilled with the Uniscan Grand Glider Plus Adjustable rollator. The design and quality is fantastic. It has brought the potential of improving my friends life, he can now try and walk a little further, without the all consuming fear of falling. There is ALWAYS a seat to hand, so becoming breathless and losing strength is no longer a bar to venturing out.
With barely a mm to spare, it did fit into the boot of my friends Smart Car. It seemed a tenth of the weight of his wheelchair, so I was delighted with that.
The item has lived up to my expectation and beyond. My friend has had feelings of anxiety and fear replaced with security and comfort. The well designed equipment supports his own grit, determination and courage, truly enhancing and enabling what he can achieve personally.
Well done to all at Uniscan for a truly life-enhancing product.
C W
Angus, Scotland
Hello Geoff Morris,
Thank you for your kind reminder to check the brakes on my walker.
I'm a widow, but am very fortunate in that I have family who regularly upend my walker to check it and do the necessary adjustments. I think they wish my walker could talk - if only to tell just where I disappeared to the last time they wanted a babysitter!
I honestly rate Uniscan walkers the best. I have tried others but they don't compare to Uniscan for sturdiness and ease of obtaining spares.
I would also like to add a sincere complement to Uniscan's telephone staff - always polite, helpful and patient. Thank you ladies.
Mrs J New
by e-mail
Dear Mr Morris,
I am writing to you on behalf of my mother. A few months ago she purchased a Uniscan walker. She recently had a hip replacement operation and she is 88 years old.
The walker has improved her mobility and confidence 100%, and she has asked me to write to you to thank you and your company.
I, personally am pleased to see a quality British product improving the quality of life of so many people.
Thank you once again, kind regards
Mr K Coulson
Daventry, Northants
...just a quick note to tell you how pleased I am with the Grand Glider Uniscan walker I ordered recently.
I experience a condition making me unable to walk unaided or to get out of low chairs.
The walker has allowed me to enjoy a holiday in Scotland where I was able to be much more mobile than usual. I was even able to take a ferry to Mull because I was assured a seat that I would be able to get out of with no problems.
Many thanks for a great product.
C King
by e-mail
Hello Maria, can I firstly say what a wonderful service you provide, my mothers walker arrived last Wednesday ready for our trip through the channel tunnel.
You might be pleased to know that the walker was used in 4 countries (England, France, Belgium and Holland) in one day and travelled 500 miles not including the walking at each stop!
Mum is so pleased with it as is gives her more mobility and freedom (which is important at 82), in fact it was a problem keeping an eye on her in the shops in Sluis (Holland).
Thanks again for a wonderful service.
Regards,
Mr R Mansfield
by e-mail
Dear Mr Morris,
I am writing to thank you for taking time to see us yesterday when we came in with my mother-in-law. Your explanantion of how the walker works was excellent and the service superb.
I am sure the walker will make her far more mobile and we shall have no hesitation in recommending it to other people.
Yours sincerely,
Mr N Pattinson
Basildon, Essex
Delighted with the excellent service and quick delivery of my Uniscan Rollator. The box package was so very easy to unpack , which I managed to undo by myself. I salute the designers and production team of both the packaging and the original Uniscan Rollator for clever innovation.
I have been a user of the walker for 8 years and find that it has opened up my life considerably. I can go anywhere now, even abroad. I also do my own weekly shopping. It has given me such independence.
With grateful thanks
Mrs U Crawford
(by e-mail)
Dear Sir,
I am writing on behalf of M's Armstrong who has asked me to thank you for her adapted walking frame.
She is using the walker successfully and this will enable her to traverse the long corridors within the sheltered accommodation where she lives.
It brings home clearly the benefits of dealing with a British company when one considers a foreign import would not be adaptable to suit someone of restricted growth.
Best wishes
Mr M Brown
Ipswich, Suffolk
May we thank you most sincerely for all the help with my husbands walker.
The delivery came at 08.45 this morning, which was a pleasant surprise. My husband has 'road tested' the walker this morning with a short walk to the playing fields. He is 'over the moon' to have it back. How wonderful to deal with such a 'caring' company as Uniscan.
Once again thank you very much. All the very best of luck and health to you.
Yours sincerely,
Mr & Mrs Edwards
Sychtyn, Powys
Dear Mr Morris,
This is a belated reply to your own message of June 13th which offered a response to our search for a walking frame that employed sensible engineering. I thought you might like to know what happened.
We eventually bought your Triumph model. As you pointed out, it has no projecting nuts on its wheels, which means that the amount of damage caused to home decoration has already been markedly reduced. The brake cables are nicely tucked in and do not catch on protruding objects. In addition, the tripod design makes it easy to direct the Triumph accurately through gaps, while the double wheel set makes the arrangement surprisingly stable.
We have been further impressed by the real thinking that has gone into the design. The lock-safe unfolding device is excellent, the carry bag is surprisingly capacious, the slip-into-place seat is more accommodating than that on any four wheel model we have encountered. The machine is light weight, while double tube engineering makes it rigid and strong.
As you must know, it is not easy to find products best suited to help with disabilities, because they vary so much with the individual. But, after years of research and use of other products, we think the Triumph offers a major advance in fitness for purpose over any similar device we have seen.
It was also a plus point that you responded so rapidly and in accurate detail to our original enquiry. Your competitors (we wrote to five of them) either offered general messages, to send their catalogue, or did not reply at all. I cannot suggest that your individually tuned response was the final cause of our purchase, but it certainly alerted us to the possibility that your company had the answer to our problem, and gave us a favourable bias in your direction. Many thanks.
Mr R Smith
Berkshire
(by e-mail)
Dear Mr Morris
I must let you know how really delighted I am with the Triumph walking frame you sent me recently. I have been giving it plenty of tests, and find it fits the bill exactly and is just what I need. Luckily for me I do not, so far, suffer from arthritis, but in my mid-80's I've been getting rather tottery and after three recent falls decided it was time to get some sort of aid. Not feeling comfortable with a stick only, I saw your advertisement and my daughter who was with me, agreed it fitted the bill, so I ordered it there and then. It came very promptly and I must say that I bless the day I took that step forward. Walking has always been important and enjoyable to me and I am so very glad to be able to carry on using my legs for a few years longer. The design and structure of your walking frames is very good and the seat and shopping carrier are brilliant additions. May I congratulate everyone concerned in the manufacture and say very many thanks for a first class British made product!
Yours sincerely,
Mrs P Lister
Caterham, Surrey
...just a quick note to thank Uniscan for posting off a replacement walking stick holder for my Dad's Uniscan.
Such service is greatly appreciated - as is the product that has added massively to my father's mobility, independence and quality of life.
Again thanks.
Mr S Clamp
Tansley, Derbyshire
Dear Tom & Co,
'A warm note of thanks
To say people like you
Help make the world brighter
By the nice things you do'
I have the Triumph walker which I am so pleased with. Thank you very much for making me more mobile.
Mrs S Sheppardson
Basildon, Essex
I only use my Uniscan once a day for my walk around the houses. I am very pleased with it as it staightens my back and makes me walk better - it was well worth the money!
Thank you.
Mrs D Musgrave
Newhaven, East Sussex
Dear Sirs,
The Uniscan walker is my husbands. He is blind and in poor health. He has been very pleased with the walker. He also has MS and the walker has been a life-line in helping him keep mobile.
Mrs Mason
Romsey, Hants
Dear Mr Morris,
My walker continues to be my life-saver. I couldn't manage without it and it always arouses much interest. I've lost count of the number of people I have given your name and telephone number - keep up the good work!!
Mrs M Symonds
Hampshire
Dear Uniscan,
At last I have the most suitable walker for me. I have walked along the corridors with it and it is so solid and strong. I can rely on it to help me walk.
Thank you so much for a lovely safe walker. I'm so pleased to own it. I dont even have to worry about the brakes as they work when I need them.
Thank you once again.
Yours sincerely,
Mrs B E Smith
Swindon, Wilts
Just a note to say thanks,
I spoke to Maria during the week regarding your stockists in the northwest, consequently
I have just bought a Uniscan 'Cadet' from RDK Bolton .
Your light weight product has given my mother the opportunity to be much more mobile as she can lift it into her car.
You have a good sales team selling a quality product.
All the best for the future.
Mr Paul Crosby
(by e-mail)
Dear Engineers,
I would like to say a big thank you for repairing my Triumph walker recently.
Not only did you repair it you also replaced the folding mechanism, the handle grips and a new loop to hold it together when folded. It now moves like a 'Rolls Royce'. This walker is my lifeline as I am a disabled pensioner.
So once again, a big thank you.
Mrs M Woodbine
Luton, Beds
Dear Sir,
I would like to congratulate you on you excellent customer service.
Yesterday morning a set of wheels on my mother-in-law's Uniscan came off. She is 90 years old and relies very much on her walker to get around. The parts required to re-secure the wheels were a couple of domed retainers.
I phoned your reception number and was very impressed with the prompt attention that I received. The lady I spoke to was extremely helpful and identified my needs straight away. Having made the call, I expected that the parts would take a few days to arrive and that my mother-in-law would be virtually immobile whilst waiting for the parts to arrive.
Not so! the parts arrived this morning and I was able to fit them immediately. This whole event took only 24 hours from breakage to repair and I would like to extend my thanks to the Ladies on reception for an excellent job done.
My mother-in-law had cancelled her weekly lunch club at the local school but was able to go today due to your staff efficiency.
Please pass this letter on to them with my thanks.
Yours sincerely,
Mr A Ramsell
Whitchurch, Hants
Been using the Triumph for a month now. Just what the doctor ordered! Aged 80 and with an 8 year old stroke I had reached the stage when I could hardly manage with my two sticks. This three-wheeler has improved my mobility beyond all expectations.
Many thanks
Dr D W Breese
Penzance, Cornwall
(by e-mail)
Dear Uniscan,
We just want to 'Thank you' for the prompt way that you dealt with and delivered our request for one of your rollators, to say that we are delighted with it would be an under statement.
We had been issued with one of your products by our local social services and it was a great success. So much so that we were prompted to buy another so that my wife and I could roll about at the same time.
Thank you all, for we are delighted with our rollators just as we were with the prompt way in which you delivered both the brochures and the new walking frame.
We wish you continued success with your superb product.
Yours sincerely,
Mr T Clifton
Cumnor, Oxon
I have recently obtained the custom made, Glider Plus model and I am very impressed with it.
I have a mild form of Ceribal Palsy and my employer obtained a Uniscan Glider Plus Adjustable for me 2 years ago. It gave me a new lease of life!
I wanted another walker for my personal use, so I contacted a local mobility specialist. They said they did not stock Uniscans but had another make £50 cheaper and 'just as good' and said 'you are only paying for the Uniscan name. After about a month of use I was able to compare my Uniscan at work with the cheaper model at home. Quite simply the Uniscan was the best!
The cheap model rolled fairly easy but the 4 wheels were too big, making it difficult to move in tight spaces. The braking system hardly worked at all, the seat would not store properly when walking and the backrest only consisted of a single bar.
I decided to contact Uniscan and I now have a new Uniscan walker at home. The one touch braking system works very well and the tray, which also neatly folds away means I can safely carry hot cups and plates around my home.
To summarise I would describe my new Uniscan walker as 'superb' and worth every penny!!
Thank you for your consideration,
Mr D Thom
Edinburgh, Scotland
(by e-mail)
Dear Sir,
I write to express admiration of your aptly named 'Triumph'.
In my 89th year and suffering from advanced arthritis, it is giving me a measure of support and mobility I never expected again.
For sheer ingenuity of design and all round construction it provides a truly encouraging aid.
Yours sincerely,
Mr G L Griffiths
Castle Douglas
Scotland
Dear Sirs,
I do not know how to thank you adequetly for repairing and refurbishing my walker. I was delighted to welcome it home after a long week away! I missed it so much as I was very limited in my outdoor activities without it.
I cannot speak too highly of the courtesy and kindness to those whom I spoke on the telephone. Nothing was too much trouble for them. I thank you for all you have done for me - first of all for inventing the walker and secondly for repairing and refurbishing it to such a high standard of workmanship. It looks almost new again!
I shall take every opportunity to sing your praises for the high standard of workmanship and excellent customer service. It is quite a while since I had such a pleasing experience with a business. Thank you again.
Sincerely,
Mrs J Nye
Reading, Berkshire
Dear Sirs,
Thank you for your letter and enclosures received recently. I cannot praise my Uniscan too highly. It is my life-line and is in constant use indoors and out of doors. I cannot fault it. Thank you again.
Yours sincerely,
Mrs B Rich
Emsworth, Hants
Dear Sir,
I must thank you for these marvellous Uniscan walkers I have purchased from you. When I first met you we had quite a chat about how long it had taken you to perfect these wonderful products. I met you again at your smart new showroom at Hornsby Square in 1999 when I bought my second walker. Thank you very much for the great help they have been to me.
Yours truly,
Mrs M Warner
Guildford, Surrey
I can't begin to tell you how wonderful the 'Triumph' walker has been. It has enabled me to travel to Australia, fly to Monaco and go on a cruise - not only that but has made it possible to do the cooking etc and be independent again.
Mrs S Bruce
London
Dear Sir,
Thank you very much for the quick delivery of my walker. Even though I have only had it for a few days it has already made a big difference to me and I look forward to doing things I have not been able to do for a long time, both in the home and outside.
Yours sincerely,
A M Lendrum
Havant, Hants
Dear Mr Morris,
Thank you for my Uniscan walker which arrived safely.
I am very pleased with it and have managed to walk to the Village for the first time in a long while as I have vertigo and bad knees. It really has been a great help.
Thank you very much.
Mrs Gee
Kent
Dear Uniscan,
I just had to write and thank you for my new walker, I know already it is going to liberate my daily mobility problems.
Thank you for all your help and the polite and prompt way you have dealt with my order.
Yours sincerely,
Mrs Phelan
Surrey
I am only 38 years old. Ongoing illness for the last 14 years has left me severely disabled. I have owned one of your walkers for the past 6 years now and I can honestly say it has been the best financial investment of my life. Thank you so very much for designing a product which has helped me not only regain a bit of independence but dignity too. Keep up the good work!
Ms P Hope
Milton Keynes
Dear Sir,
My Glider Plus has now been in use for over 15 years. Without it I am sure I would be in a wheelchair now. A little battered it will now be used in the garden and I look forward to receiving my posh new one.
Many thanks for a wonderful invention.
Mrs R E Ashby
Essex
Uniscan Ltd,
Thanks for reminding me to check brakes etc. I ordered a spare set of ferrules when I purchased walker, so I am all prepared.
My walker has proved to be my 'lifeline', it gives me confidence and with the seat and tray I am quite independent!
Thanks again,
Mrs I Wallace
Dumfries & Galloway
Dear Mr Morris
I recently purchased a Freeway walker in burgundy and wish to let you know how pleased I am and congratulate you and your staff on the design and quality of your product. It has increased my mobility and confidence and I have received many favourable comments from people, some unknown to me.
Thank you very much.
Yours sincerely,
Mrs M Symonds
Hampshire
Dear Mr Morris,
I feel I must write and thank you for your kindness and consideration regarding the problem I had with the walker.
May you and your company go from strength to strength.
Yours sincerely,
Mrs R Hedges
Essex
Dear Mr Morris,
I am writing to say how pleased I am with my Glider Plus Adjustable 'walker'. It is a great help to me with my walking as I have Osteo-arthritis in both knees and suffer intense pain.
I take it to the hospital when I have my physiotherapy and my physiotherapist was very impressed commenting on how my walking had improved with the help of it.
I was also impressed with the large notice printed on the delivery box asking the postman to allow time for the door to be answered.
Thank you. Sincerely,
Miss Viscardini
Isleworth, Middlesex
Sir,
I have recently received a Uniscan walker and I am truly delighted with it. I would like to thank all those people at your company who took part in the making of the walker and for the speed in getting it to my wife within the required time. Would you kindly show this letter to those involved and thank them on behalf of my wife and I. It is not often that one can write a letter of gratitude, but we are so happy with the purchase - keep up the good work!!
Yours Truly
Mr & Mrs N Wiles
Gosport, Hants
Dear Mr Morris,
I am writing to confirm my very great pleasure and satisfaction at the way my query about the brake springs on my Freeway walker has been dealt with and settled.
True to your word, the uprated springs arrived today - the day following your e-mail advising they were being posted and by this afternoon the substitution was complete.
We hear so many moans these days about indifferent or poor service that it really is a pleasure to deal with a company of such impecable probity as yourselves. You can be assured that I shall not hesitate to recommend your products and service to whomever makes enquiry.
Yours sincerely,
Mr W D Emmett
Poole, Dorset
Dear Betty, Maria & Geraldine,
I was so thrilled and surprised when the l-a-r-g-e box arrived this morning. I had worked it out that I might get it just before Christmas if I was lucky.
I have tried it and been down the garden path with it and I have a friend who is coming over tomorrow to experiment with it and to show me the best way of getting it into the car. I have been squeeking with delight all day.
Bless all of you, you were all so kind and sympathetic. I will sing your praises from my cottage-top
With much love and thanks
Ms E Greenway
Southam, Warwickshire
Dear Mr Morris
We were so pleased to see you at the Independent Living Exhibition and that my Husband was able to purchase a suitable mobility aid.
It may be helpful for you to know why I am so enthusiastic about my Uniscan walker.
In 1949 I contracted Polio and was helpless for several weeks and then confined to a wheelchair for several months. I finally recovered and was able to work and lead a normal life.
By 1984 I began to need the assistance of sticks to walk for any length of time.
In 1997 I was in the USA and saw a walker. When I came home I visited a mobility shop to see if I could obtain one. By chance a Uniscan model had just arrived and the rest as they say is history.
I have been really pleased to recommend Uniscan to people, I feel so sorry when I see them struggling along with sticks and it is a real pleasure to see fellow Uniscan users walking with ease and confidence.
A year ago I participated in some research at St Thomas's hospital with other sufferers of Post Polio Syndrome. They were all much younger than me but had to walk very slowly using sticks. It made me appreciate my Uniscan which let me carry my lecture notes in my shopping bag, carry my meals to the table in the cafeteria and meant I could find my way to and from the hotel room without assistance.
The medical staff at St Thomas's were very impressed, especially with the built in safety of the pressure brakes.
Thank you for inventing such a wonderful machine.
Mrs Betty Price
London
Dear Sir,
I received my Uniscan walker last week and I am very pleased with it. My thanks and best wishes to your self and your team.
Yours sincerely,
Miss R Belovitch
Cheetham, Manchester
For the first time in three years, I have been to collect my pension! Thank you for the Uniscan walker which has given me this freedom, confidence and independence. Having had surgery on both knees, which meant having to use two sticks, activity was dramatically curtailed. My improved quality of life with the Uniscan walker is nothing short of a miracle "Praise God"
Miss P Butler
Chesham, Bucks
Dear Sir,
Thank you for your prompt delivery of my Freeway walker.
I bless the day I saw your advertisement. It has given me back my confidence and a new lease of life.
I am now able to walk safely without fear of falling. Having suffered at least 2 strokes I was very resticted on 2 sticks. I have only had the walker for a week but am so delighted. May many more people find out about UNISCAN.
God Bless You.
Sincerely yours
J W Loaden
Redruth, Cornwall
Dear Mr Tom Morris,
I have been using my Uniscan walker for 3 years and am highly delighted with it. I need it the whole time indoors and out, it is a life saver. Next week I will have reached my 92nd birthday and I am very proud of my Uniscan walker. I hope to live a very long time with my walker. A big thank you for the Uniscan walker and I hope you are receiving many orders for your work.
Your grateful customer,
Dorothy E Pillmoor
Bridlington, East Yorkshire
Dear Sirs,
Thank you very much for the very prompt delivery of my Uniscan walker. As you can guess I had a 'test run' as soon as it was unpacked and I am delighted with it.
I am an old man, 89 in a few months, and I was always very active until I broke both hips some time ago. Since then I have had to use a stick at all times both indoors and outside, but now I shall be able to get around much more easily and safely.
Thanking you for your excellent service.
Yours faithfully,
Mr R W Jones
St Austell, Cornwall
Dear Mr Morris,
Thank you for sending the walker which arrived safely last week.
I am very pleased with it as it eases my shoulders and is much better than the hospital one I had. I am also finding increasing uses for the walker and shall be able to enjoy it better when the warm weather comes.
I shall certainly recommend it to friends - I heard about it from a friend of mine who also owns one.
Yours sincerely,
Joyce H Corp
Somerset
Dear Sir,
I have recently purchased a walking frame from your company and I am delighted with it.
I have Multiple Sclerosis and use two sticks to aid walking about... since I have had my walking frame it feels so much more stable than sticks that I hardly ever use them any more.
One other benefit worth mentioning is the tray, which I have found an absolute boon, as I cannot usually carry food or drinks from the kitchen to the dining room. I am now so much more independent since I have had my walking frame.
Yours faithfully
C.S.Wilkins (Mrs)
Alvaston, Derby
Dear Mrs Butler,
I have Rheumatoid Arthritis and in the last few months my mobility diminished rapidly and I lost confidence in my ability to stand and was very afraid of falling.
After a recent spell in hospital the physiotherapist very kindly loaned me a walking frame, which I found helpful but the constant lifting and placing of the frame began to take its toll on my rather weak arms and hands.
It was very fortunate that in this small estate of retirement bungalows where we live there were two neighbours to be seen dashing around so to speak! My enquiries led me to borrow one for an hour or so although it was a man's size I found I was coping very well.
You can perhaps imagine my delight when we discovered that a child's size was available and since it's arrival I too have been dashing around so to speak! My confidence has returned and some mobility but the bonus for me has to be the independence, being able to get out of bed and go through the night.
I've been out street shopping, enjoyed being able to sit and rest and love both the basket and shopping bag.
My sincere thanks to you all.
Peggy Hillman
Soham, Cambs
Dear Mrs Butler,
I thank you so much for the prompt delivery of my walking frame... I have had 2 short trips already and I'm delighted with it... Looking forward to much happier walking now and the seat is a real blessing.
Lily M. Vincent
Bungay, Suffolk
Dear Sirs,
I have just purchased a walking frame from you for my friend Mrs M Brown of Dalton-in-Furness.
This letter is just to say that Marion has Rheumatoid Arthritis and is virtually immobile, however, this walking frame has opened up her life... It is worth every penny... Long may you reign.
Mrs J Matthews
Dalton-in-Furness, Cumbria
Dear Sirs,
Thank you very much for sending the Uniscan Walker so promptly. I am absolutely delighted with it, it is even better than I had imagined. It is easy to manoeuvre and I do like the colour. It has been a pleasure to deal with helpful co-operative staff.
Yours sincerely,
Miss E. Milne
Kings Lynn
Dear Sir,
I would like to thank you and your staff — all the people who helped to make my life better.
Just what is 'Uniscan'?
I will answer — if I can
It helps me do, the things I ought,
See, the groceries, I've bought,
My Glider's getting me about,
I'm no longer — good for nowt!
Once again, I cook and clean,
I've never fancied be'en a Queen
I do my work — I wash — I bake,
Things that some for granted take,
I think — that handicapped like me,
Must on — your design staff be.
Yours sincerely
Mrs D Bingham
Peterlee, Co. Durham
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