Letters and Testimonials
These are a random selection of the many hundreds of letters & emails we have received from satisfied customers.
All of these are available for scrutiny at Uniscan's Head Office.

Hello Maria, can I firstly say what a wonderful service you provide, my mothers walker arrived last Wednesday ready for our trip through the channel tunnel.

You might be pleased to know that the walker was used in 4 countries (England, France, Belgium and Holland) in one day and travelled 500 miles not including the walking at each stop!

Mum is so pleased with it as is gives her more mobility and freedom (which is important at 82), in fact it was a problem keeping an eye on her in the shops in Sluis (Holland).

Thanks again for a wonderful service.

Mr R Mansfield
by e-mail

Dear Sirs,

I have just purchased a walking frame from you for my friend Mrs M Brown of Dalton-in-Furness.

This letter is just to say that Marion has Rheumatoid Arthritis and is virtually immobile, however, this walking frame has opened up her life... It is worth every penny... Long may you reign.

Mrs J Matthews
Dalton-in-Furness, Cumbria

Dear Uniscan,
I just had to write and thank you for my new walker, I know already it is going to liberate my daily mobility problems.
Thank you for all your help and the polite and prompt way you have dealt with my order.
Yours sincerely,

Mrs Phelan

Dear Mr Geoff Morris,
Thank you for spending so much time with me during my visit to your factory showroom. It was worth the 160 mile round trip to receive such a professional and friendly welcome. I learnt a lot from your very thorough demonstration and explanation together with your recommendations of what would be best for me.

Please also thank Maria and the rest of your team. It is really great to discover a British manufacturing company with commitment, expertise and pride in what it does, and one which puts the customer first.

I look forward to receiving my Glider Plus Adjustable. It was a pleasure meeting both you and Maria.

Mr G Ferguson
By e-mail

Dear Mr Morris
We were so pleased to see you at the Independent Living Exhibition and that my Husband was able to purchase a suitable mobility aid.
It may be helpful for you to know why I am so enthusiastic about my Uniscan walker.
In 1949 I contracted Polio and was helpless for several weeks and then confined to a wheelchair for several months. I finally recovered and was able to work and lead a normal life.
By 1984 I began to need the assistance of sticks to walk for any length of time.
In 1997 I was in the USA and saw a walker. When I came home I visited a mobility shop to see if I could obtain one. By chance a Uniscan model had just arrived and the rest as they say is history.
I have been really pleased to recommend Uniscan to people, I feel so sorry when I see them struggling along with sticks and it is a real pleasure to see fellow Uniscan users walking with ease and confidence.
A year ago I participated in some research at St Thomas's hospital with other sufferers of Post Polio Syndrome. They were all much younger than me but had to walk very slowly using sticks. It made me appreciate my Uniscan which let me carry my lecture notes in my shopping bag, carry my meals to the table in the cafeteria and meant I could find my way to and from the hotel room without assistance.
The medical staff at St Thomas's were very impressed, especially with the built in safety of the pressure brakes.
Thank you for inventing such a wonderful machine.

Mrs Betty Price

Dear Sir,
I would like to thank you for your wonderful service for my Mother last week.

Your walking frame gave Mum confidence to remain independent several years ago.

Last week the walking stick holder broke leaving Mum without the use of her stick when using the walker (she sometimes parks the walker and uses the stick).

I phoned on Saturday and left a message explaining the situation and that Mum was hard of hearing. Someone phoned on Monday morning and spoke so clearly that Mum understood every word.

On Wednesday the part arrived and we fitted it to Mums walker.

The speed of service meant Mum was only without access to her stick for a few days allowing her to maintain her confidence and independence.

Thank you. You made a big difference to Mum.

Yours sincerely,

Bernadette Burgen
Macclesfield, Cheshire

View another random selection of letters.
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